Understanding Business Process Agility

Agility is a keyword in business today.   Becoming agile is more than a choice, it’s an increasing business requirement.  If you don’t get to market an innovative, competitively priced and attractive product before your competition then that part of the market will probably be lost to you.

Constant change is a fact of life. Rapid and unpredictable changes in a volatile, interconnected world of high customer expectations,  increasing global competition and disruptive technology. There are also unforeseen events such as natural disasters, epidemics, and the Icelandic Ash Cloud   of 2011  which paralysed air traffic in much of America and northern Europe.

Product life gets shorter and shorter –  the average life of a mobile phone is just 18 months.

The traditional scale and efficiency benefits of large companies give way to smaller more agile companies that can get to market faster, cheaper and with more innovative products

Your business process capability, capacity and ability to change rapidly is vital for survival.   But your processes may not even be good enough today.

Slides

Forces of change.  Why organisations need to be agile
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The process iceberg

Not all the business processes will be visible
Six lenses on agility  From an article by Accenture

Influences on Business Process Agility

Six Generic Process Steps These are the generic steps that almost avery organisation will require